Job Details

Job Purpose: To elicit business requirements from business community. Support analysis and design of business processes in accordance with business requirements to support business objectives.

Key Performance Areas:

• Identify, investigate and analyse problems faced by business and product owners.
• Solicit requirements, analyse, create use cases and then translate into Business Requirements Specifications (BRS) using modelling tool.
• Facilitate identification and definition of application requirements into Functional System Specification (FSS)
• Assist in the identification of risks and issues pertaining to the implementation of the solution requirements.
• Collaborate with stakeholders to document business process maps and translate them into business process manual.
• Investigate and propose process optimisation opportunities in the context of best practice and improved operational efficiency.
• Assist in provision of support services, maintaining documentation and change management efforts.
• Build and maintain relationships with internal and external stakeholders.
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Ensure that requirements are adequately defined by Testing Function and that requirements are fully tested by both Testing Function and Users.

• Review the requirements defined by the Testing Function and monitor the testing of those requirements.

• Clearly communicate defects to both business and testing teams with detailed impact analysis, while actively monitoring their resolution through structured tracking and reporting tools.

• Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfil the requirements.
• Serve as a liaison to the business community and ICT. Participate in user and task analysis to maintain the business community's perspective.

EDUCATION, SKILLS AND EXPERIENCE

• Minimum 3 years’ experience as a Business Analyst

• National diploma in ICT or Information Systems

• Proficiency in MS Office applications

• Modelling Tools - Knowledge and usage of Business Processes modelling tools

• Project management - Experience working in a project management environment.

• Change Management – Input to Change artefacts based on requirements gathered.

• SDLC – Input to the Development of the application based on requirements gathered.

• Testing – Input to Testing artefacts based on requirements gathered

DATA COMPETENCIES

• Data Governance, Compliance and Ethics – Advanced

• Data Security - Standard

• Data Quality – Advanced

• Data Literacy – Advanced

• Data Requirements Identification – Standard

• Data Analytics & Insights - Standard•